Professional experience

Responsibility in different settings.

International hospitality, business ownership, and advisory work have given me different perspectives on commercial decisions and their consequences in daily operations.

Since October 2008

Family-owned businesses · Ratingen / Düsseldorf

Managing shareholder

Business activities include classic-car restoration and automotive experiences, events, and television productions. My responsibilities have included budgeting, forecasts, annual accounts, sales channels, and the coordination of operations. Acquisitions brought additional responsibility for customers and employees during transitions.

How I work and the methods I use

In a comparable role, I connect commercial planning with regular attention to sales, capacity and ongoing obligations. Changes need to make economic sense and work in daily operations.

I use budgets, cash-flow planning, forecasts and contribution-margin analysis to assess how the business is performing and decide what action to take. I work through the implementation with the relevant specialists, while retaining responsibility for the business.

Since March 2015

Management and founder advisory work

Owner / advisor

Advisory work for SMEs in hospitality, food service, automotive businesses, fire protection, and security-sensitive settings. The work includes commercial and regulatory analysis, process improvement, implementation, and follow-up with business leaders.

How I work and the methods I use

An advisory assignment begins by clarifying the problem, objectives and constraints. I bring together data, documents and conversations, assess options and support implementation through clear checkpoints.

I select the methods to suit the assignment. Process mapping and gap analysis help establish the starting point; financial appraisal and risk analysis help us weigh the options. A prioritised implementation plan turns the decision into agreed work.

09/2007–03/2008

Choice Hotels Continental Europe · Munich

Director of Business Development

Brand expansion in Germany and the Czech Republic, location and profitability analysis, and communication with operators and investors. The group portfolio comprised more than 180 hotels in seven countries.

How I work and the methods I use

Expansion requires a combined assessment of market attractiveness, location quality, operator interests and commercial viability. The assessment should make clear which assumptions support a location or partnership.

Methods include market and competitor analysis, location comparison, scenario modelling, a business case and structured conversations and decision papers for operators and investors.

09/2006–05/2007

Park Inn Berlin Alexanderplatz

Director of Sales

Leadership of field sales and convention sales with nine direct reports in a 1,012-room hotel. Responsibilities included key accounts, sales strategy, reporting, individual targets, and recruitment interviews. I worked with the revenue team and general manager and covered for the Director of Business Development.

How I work and the methods I use

When leading a hotel sales function, I translate account potential and commercial targets into individual responsibility, aligned with Revenue Management and operations. Regular reviews connect sales activity with its commercial outcome.

Methods include account segmentation, key-account plans, pipeline and forecast reviews, objective-setting, one-to-one conversations and a joint assessment of demand, price and capacity.

07/2002–07/2006

Accor / Dorint

Strategic Sales · Eastern Europe · International Incoming

Regional sales and leadership of the Eastern European Sales Team, a strategic sales team including its Sales Managers. The team developed and implemented outbound business to Poland, Hungary and the Czech Republic. My responsibilities included targets, performance assessment and follow-up. Subsequent international incoming responsibilities covered twelve source markets, including Eastern Europe, Russia, the GCC and Japan, with direct reporting to the Senior Vice President Sales.

How I work and the methods I use

International market development requires attention to demand, sales channels and cultural differences, alongside coordination between the strategic sales team and the hotels involved. I use this to establish market-specific priorities and a shared rhythm for reviewing results.

Methods include source-market and account analysis, market action plans, forecasts, objective and performance reviews, and clear responsibilities and communication across borders.

01/2000–06/2002

Hotel Nikko Düsseldorf

Sales Representative

I joined the sales department as a commercial employee and was promoted to Sales Representative in February 2001. Duties included account development, contracts and pricing, trade shows, and banquet coordination. The duty-manager rotation also involved overall responsibility for the hotel during assigned periods.

How I work and the methods I use

Account management needs to connect customer requirements, the offer, pricing and operational delivery. Reliable coordination between sales and delivery teams turns an agreement into a good guest experience.

Methods include structured needs assessment, proposal and contract review, traceable customer histories and clear handovers and operational arrangements.

02/1998–01/2000

Lindner Hotel Rhein Residence · Düsseldorf

Hotel apprenticeship

Training across guest-facing operations, reservations and sales, housekeeping, and accounting. Completed with the IHK examination.

How I work and the methods I use

My apprenticeship gave me an operational foundation for leadership. It taught me to consider how a commercial decision affects guests, service teams and the departments delivering the work.

Documented procedures, handovers, quality checks and direct feedback from operations support effective cooperation.

Evidence

Documents add the detail.

Selected employment references confirm sales leadership, commercial judgment, and reliable working relationships. My résumé and qualifications are available through the secure document area with individual access.

Secure documents

Let’s talk

Where could my experience contribute?

Tell me about the role, the team and what you want to achieve. I would welcome the chance to discuss how my experience could help.

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