Keep the business working through change.
I have experienced integration from within international hotel groups and as an owner acquiring businesses. Both have shaped how I work through change with the people who have to carry it forward.
Experience across businesses
At Accor, Orbis, and Pannonia Hotels, I experienced how differences in culture and working practices affect cooperation. Later, acquisitions in my own businesses added the perspective of an owner responsible for keeping operations running.
How I work and the methods I use
I compare how the businesses set priorities, make decisions and organise their work. With the people involved, I look at which differences are useful and which make cooperation harder than it needs to be.
Methods include stakeholder interviews, process and interface analysis, joint workshops and clear allocation of responsibility.
Protect continuity during change
When ownership changes, customers still expect familiar service and employees need to know where they stand. During the acquisition of a tyre retail business, I had to keep that daily reality in view alongside the commercial decisions and changes in responsibility.
How I work and the methods I use
I begin with the services, relationships and knowledge we must preserve. I clarify who will look after them during the transition and agree on a sequence the business can sustain. What we tell people needs to match what we do.
Methods include an integration roadmap, an action and risk register, a handover plan, milestones and regular coordination with those involved.
Use numbers to test assumptions
I look at costs, capacity, quality and the time a process takes, then discuss the picture with the people doing the work. Their experience helps explain the figures and test whether the proposed change will hold up in daily operations.
How I work and the methods I use
I record where we are starting, explain the commercial assumptions and agree on what we want to improve. As the work progresses, I compare results and effort with that starting point. When they diverge, we look at the causes and decide what to change.
Methods include a business case, scenario and sensitivity analysis, budgets and forecasts, gap analysis and relevant cost, quality and time indicators.
Where could my experience contribute?
Tell me about the role, the team and what you want to achieve. I would welcome the chance to discuss how my experience could help.